Shipping Policy

This policy explains how orders placed on yarnimals.in are made, shipped and delivered. Yarnimals is operated by Yarnimals (operated by Jamila Nagda Wala).

Where we ship

Orders placed on this website ship to serviceable pincodes across India; you can check delivery to your pincode at checkout before paying. For international orders, we are a licensed exporter — please send an enquiry on our Export page and we'll quote shipping to your country (minimum order applies).

Processing time

Everything in our shop is already made and in stock. Please allow 2-3 working days for your order to be packed and dispatched. Custom, personalised and bulk orders are made specially for you and take longer; we will confirm the timeline with you before starting.

Delivery time

Once dispatched, delivery usually takes 2–5 working days, depending on your location. Remote areas can take a little longer. Delivery timelines are estimates and can be affected by courier delays, public holidays or events beyond our control.

Shipping charges

• Standard shipping is free on every order. Faster courier options, where offered, show their price at checkout.
• All prices on the website are in Indian Rupees (INR) and include applicable taxes.

Courier partners & tracking

Orders are shipped through reputed courier partners. Once your order is dispatched you will receive the courier name and tracking number, and you can check its status any time on our Track Order page using your order number and phone number.

Cash on delivery

Cash on delivery (COD) is available on most serviceable pincodes. Please keep the exact amount ready, or pay by UPI to the delivery agent where offered.

A cash-on-delivery fee of ₹49 is added to COD orders under ₹499; larger COD orders have no fee. It is shown at checkout before you place your order. Paying online has no extra fee.

Incorrect address or failed delivery

Please make sure your address and phone number are correct. If a parcel is returned to us because of an incorrect address, repeated unavailability or a refused COD delivery, we will contact you; re-shipping charges may apply.

Damaged or missing parcels

If your parcel arrives damaged or an item is missing, contact us within 48 hours of delivery with photos or an unboxing video. See our Cancellation & Refund Policy for how we make it right.